It is best to copy/paste the exclusions when adding them.

Re-Enable Real-Time Protection: Settings > Real-Time Protection.

Exclude processes: Settings > Excluded processes and add all the files in Network access requirements and firewall settings for Malwarebytes Nebula.

Note: Make sure to use the full path to the file.

Exclude files: Settings > Excluded files and locations and add all the files listed in Network access requirements and firewall settings for Malwarebytes Nebula.

Disable Real-Time Protection: Settings > Real-Time Protection.

If after waiting 10-15 minutes and your computer is still unresponsive, boot to Safe Mode and complete steps 1, 3-6 and then 8.Īlternatively, you can immediately boot into Safe Mode and complete steps 1, 3-6 and then 8.

If your computer is unresponsive, wait 10-15 minutes for it to become responsive and then complete steps 1-8.

If your computer is responsive, complete steps 1-8.

SolutionĪdd the following files as both Excluded Files and Excluded Processes inside of your affected Microsoft Antivirus Product.

After this update, MSE seems to lock up the computer when scanning certain system files that are also triggering Malwarebytes to scan the said files. The computer lockup was introduced when MSE and SCEP virus definitions were updated to versions 1.233.56.0 and onwards.

Microsoft System Center Endpoint Protection (SCEP).Malwarebytes Nebula and Microsoft Security Essentials are causing the computer to lockup after Security Essentials update.

Security essentials microsoft