And these are called Slack apps which have various components which are defined as follows:.

Slack app allows the Salesforce developers to create the custom experiences using the Slack APIs. What is a Slack app and how is it helpful for Salesforce Developers? Slack and Salesforce combination delivers the Slack-first Customer 360 which provides companies a single platform to connect to their employees, customers, and partners with each other and the apps they use every day, all within their existing workflows. This is exactly the combination of Salesforce and Slack is all about, it creates the business operating system for the new world of work.

And this is an opportunity to rethink and reshape everything about how and where we work. The organizations from all over the world have learned that if they don’t have any digital way to connect with their employees, customers, and partners, then they will not be able to survive in this world.Īll of the business headquarters are not in any of the main streets as they are in the cloud.

I could not be more excited for what’s to come.” Reason for Acquisition of Slack: Salesforce and Slack are uniquely positioned to lead this historic shift to a digital-first world. Marc Benioff, Chair and CEO of Salesforce said - “We couldn’t be more excited to have Slack as part of the Salesforce family, combining the #1 CRM and the trailblazing digital platform for the work anywhere world”.Īdditionally Stewart Butterfield, Slack CEO and Co-Founder said - “We have a once-in-a-generation opportunity to rethink and reshape how and where we work. On July 21, 2021, Salesforce announced its acquisition of Slack Technologies, Inc. And the Salesforce developers should have the opportunity to be at the forefront of this world by using Slack to surface the information their customers need at their needy time.

During the acquisition of Slack, Salesforce has the goal to help people to work from anywhere in this new all-digital world.

Slack technologies salesforce